Module 3 of 3

What You're Taking On

Oversight, failure modes, and what it means to deploy a system that acts on your behalf

Deploying an agent is not like deploying a feature. Agents act, make decisions, and fail in ways that traditional software doesn't. This module covers the operational and governance realities that every business leader needs to understand before their organisation commits to an agent deployment.

AI Agent Adoption
  • ~50 mins
  • 3 lessons
  • professional
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What you'll learn

  • Describe the human-in-the-loop spectrum and articulate how to choose the right level of oversight for a given agent use case
  • Explain the failure modes unique to agent systems (goal drift, confident-but-wrong action, cascading errors) and why they require different mitigation than traditional software bugs
  • Apply a basic governance framework for agent oversight proportionate to the autonomy and blast radius of the system
  • Identify the questions that must be answered before a board, legal, or compliance team will be satisfied with an agent deployment

Lessons in the Module

1 The Oversight Question 20–25 mins
2 Failure Modes That Matter for Business 20–25 mins
3 What Governance Looks Like in Practice 20–25 mins
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